FAQs

Why do I receive multiple item orders?

If you order several products, each one will be sent in a separate package (in most cases).

How do I place an order?

Simply choose your product from the drop-down menu on the product page then click the “Add to cart!” button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number.

What currency is used on Anjoize?

Our website is listed in USD (United States Dollars), all prices and payments will be processed in USD.

How secure is my personal Information?

The Our Store adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Item is damaged

Please provide a proof of damage, we are sorry that you received a damaged item. Please upload a picture of the item on your email to our support inbox. Please make sure the issues are clearly visible in the picture. We will manually review the item and if it get's approved then we'll exchange your product or refund to your original payment method.

Received wrong item

Please provide a proof of received item, we are sorry that you received the wrong item. Please upload a picture of the item you received on your email to our support inbox. We will manually review the item and if it get's approved then we'll exchange your product or refund to your original payment method.

Not what I expected

How is it different? We’re sorry the item doesn’t meet your expectations. How is it different from what you expected? Please Provide a valid reason on your email to our support inbox. We will manually review the item and if it get's approved then we'll exchange your product or refund to your original payment method.

Not as described

Please provide a proof of the issue, we are sorry that the item you received is not as described. Would you please upload a picture of the item? Please Provide a valid reason on your email to our support inbox. We will manually review the item and if it get's approved then we'll exchange your product or refund to your original payment method.